Southwest School of Woodworking – School Policies
By registering for any class, you agree that you have read and accepted the policies and terms of registration as described below, including the non-refundable registration fee and the refund and cancellation policy.
Refund and Cancellation Policy
1. To be eligible for a refund, you must send a dated written request via postal mail to Southwest School of Woodworking, 621 N. 7th Ave., Phoenix AZ 85007 or via email to firstname.lastname@example.org. All refunds are based on the postmarked date or date the email was received.
2. Telephone or text message cancellations are not accepted for refunds.
3. There will be a $50 cancellation fee per class for any canceled registration.
4. Eligibility for a refund is determined according to the proximity of the cancellation to the start date of the class, as follows:
- If you withdraw from a class more than 30 days prior to the first day of class, the Southwest School of Woodworking will refund your payment, less the $50 cancellation fee and the $35 nonrefundable registration fee. However, the registration fee will apply to any subsequent enrollments.
- If you withdraw 30 days or fewer prior to the first day of class, or after the class has started, there will be no refund for any reason.
5. If you are eligible for a refund, you may opt to apply the amount of your refund (less the $50 cancellation fee and the $35 registration fee) to another class in the same calendar year or the following calendar year.
6. If you are eligible for a refund and would like your refund returned to you, it will be sent by check to the postal address used in your original registration or credited back to your credit card within 30 days as of the date of cancellation.
If for any reason, the Southwest School of Woodworking must cancel a class, all deposits and fees will be refunded within 30 days of the cancellation unless you elect to apply the funds to a later class.
Gift Cards may be purchased in any amount from $50 – $5000. They are easily redeemed, never expire, and are transferable to another individual. Gift cards are non-refundable.
Registration fee: There is a mandatory one-time $35 registration fee for all new students. This fee is nonrefundable.
Enrollment priority: All classes are filled on a first-come, first-served basis. In the event that a class is sold out of available spaces, the Southwest School of Woodworking may offer a waiting list. The waitlist is also administered on a first-come, first-served basis. In the event that space becomes available, the first wait-listed student(s) will be notified by email and will have 24 hours to notify us that they will attend, after which time the space will be offered to the next student(s) on the waitlist.
Registration confirmation: Online registrations are not confirmed until payment has been processed, which can take up to 24 hours.
Deposits: For registrations made more than 30 days before the start of class, the deposit amount is shown in the class schedule.
Full payment of the balance is due 30 days prior to the start of class.
For registrations made within 30 days of the start of class, the deposit will be the full amount of the class fee.
Course Types: We offer four types of courses, which may have different pre-requisites and cancellation requirements, which will be detailed in the class descriptions.
- Core Courses: These courses are the fundamental building blocks of our curriculum and include the Fundamental of Traditional Woodworking series, finishing classes, and other classes.
Weekend Workshops: These project-oriented workshops are typically one to three days in duration, usually encompassing a Saturday and Sunday, however dates and length will be specified in the class descriptions.
- Turning Classes: These classes are focused on the turning lathe. Classes are conducted on weekdays and weekends and range from half-day to one week. Turning classes that are taught by out-of-town guest instructors will be considered “Master” classes.
- Master Courses: These courses are more advanced and require more complicated preparation. These may include making a single project and/or feature out-of-town guest instructors.
- Workshops: The workshops are project-oriented classes. They are usually designed for all skill levels including beginners. These workshops feature a particular project and all students will complete the project in the given time. Please see the course description for details.
Hours for single and multi-day classes are as listed in the class description. All full-day courses will end between 4:30–5:00 p.m. on the last day of class. Weekend Workshops end between 4–5 p.m. on the last day of class unless otherwise specified.
As woodworking is a hands-on activity, students are expected to be present for every class session. While an absence may be unavoidable, it may also result in missing key information and skills practice and may prevent the completion of projects. Please consider your schedule carefully before committing to a class.
Should you need to miss a class session, a single absence may be made up by appointment with the instructor or the school director. More than one such make-up session(s) will be charged at $50 per hour.
Although we have little control over whether or not we get sick, we do have control over exposing others to an illness. If you are sick with a cold, flu, or other contagious illness, please stay home and notify the school director. We will make every reasonable effort to help you make up for the classes you miss. Please see below for important information related to the COVID-19 pandemic.
Some courses offer a Certificate of Achievement. The awarding of the certificate is predicated on the successful completion of the course as determined by the school director and the instructor/s involved. Students who do not complete their projects in the allotted time will not receive the certificate. However, students who complete their project at a later date shall be awarded the relevant certificate upon showing satisfactory evidence of completion to the school director.
Woodworking is inherently dangerous. Using hand tools or power tools improperly can lead to serious injury or death. While the Southwest School of Woodworking strives to maintain a safe workspace and to teach best practices regarding shop safety, students are ultimately responsible for their own actions. By enrolling in any class, you agree that you accept the associated risk and release the sponsors, owners, guest lecturers, assistants, staff, other students, manufacturers, directors, board members, and managers from any claims or liabilities from injury, loss, damage or death. Each student must sign a Liability Waiver and Release prior to the beginning of their first class at Southwest School of Woodworking.
Unsafe acts are not permitted! All students must comply with all written and oral safety rules and instructions for tool use. If you are uncomfortable with any machine, tool, or operation please notify the instructor or school director immediately. Students will not be permitted to work with spalted woods, exotic woods, or any materials that could be hazardous to other students. Students who knowingly or repeatedly violate any safety rules or put others at risk will be asked to leave.
Drug, Alcohol, and Tobacco Policy
No alcohol consumption, illegal or recreational drug use, smoking, electronic cigarettes, or vaporizers are permitted at any time in school buildings or on school property. If you use prescription or over-the-counter medications that could impair your coordination or judgment, please notify the instructor or school director so that we can make arrangements to assist you in the safe use of shop equipment. Students who knowingly or repeatedly violate the drug, alcohol, and tobacco policy will be asked to leave.
PLEASE NOTE: In addition to our standard class policies, we are taking additional precautions due to the COVID-19 virus. Effective Jan. 18, 2022:
- We will be strictly limiting class sizes to no more than nine (9) students to allow for adequate distancing between class participants.
- We will provide disinfectant wipes and will require all benches and shared tools to be sanitized before each class.
- All students, instructors, and staff are required to wear a properly-fitted mask that securely covers the nose and mouth while inside the school.
- Anyone exhibiting any cold or flu-like symptoms—even if it is believed to be allergy-related—will not be allowed to enter the building.
Policies Rev F, 4/8/22